Front Desk Receptionist

Turner Home Improvement Contractors, a Connecticut-based exterior home improvement company, is seeking a dynamic full-time Receptionist to be the first point of contact for clients and prospects for our Glastonbury, CT office. We are looking for a candidate with at least one year of experience as a receptionist (or similar role). Ideally someone who possesses strong communication skills and the ability to work independently in a fast-paced environment. This is a computer-heavy, desk-based role that requires strong proficiency in office software, email, scheduling programs, and customer relationship management (CRM) systems. We are looking for a tech-savvy, highly organized professional with at least one year of experience in a receptionist or similar role. The ideal candidate will possess strong communication skills, the ability to work independently in a fast-paced environment, and the flexibility to handle fluctuating call volume. As we continue to grow, there will be opportunities for career advancement for the right candidate.

Key Responsibilities:

Greet visitors as they enter the building and assist as needed

Serve as the first point of contact, answering a fluctuating volume of calls via a headset and directing inquiries accordingly.

Communicating with clients and prospects over the phone, text, email, and in-person

Managing the office calendars and scheduling appointments

Maintain and update customer records using multiple software platforms

Multitasking efficiently

Performing general office duties, including filing, organizing, scanning, and managing office supply inventory

Assisting with various tasks as needed

Requirements:

Ability to work full-time, Monday - Friday from 8:00 AM - 4:30 PM with 30 minute break

Reliable transportation to and from the office

Background verification screening

Excellent customer service skills

Minimum of a high school diploma or equivalent

At least 1 recent year of phone experience in an office setting

Proficiency with Microsoft Office Suite and general computer skills

Ability to work independently

Benefits:

Turner Home Improvement offers competitive compensation along with a comprehensive benefits package, including: 401(k) with matching, Medical, Dental, and Vision Insurance, Employee discounts, Paid time off, and more.